Local memory care concierge · South King & North Pierce
Find a clearer path to memory care, without the blind weekend drives. Compare available virtual tours, understand state safety records and let a local advisor help you make the next decision.
Placement advisory is 100% free to families. Optional advocacy and transition services are clearly priced.
Already have an account? Sign in
Local knowledge. A more personal next step.
From a bedside conversation to an in-person visit, we help families and discharge teams coordinate the next step around Auburn, Federal Way, Puyallup, Renton and Covington.
Hospitals are listed for regional context. Listing does not imply an affiliation, endorsement or formal partnership.
The reality of senior care
When wandering, falls or sundowning make home feel unsafe, the next decision can arrive all at once. You deserve clear information and someone to help you work through it.
Inspection reports can be dense and difficult to compare. We translate available records into plain English and explain what remains unknown.
Start with care needs, location and budget. Review available virtual tours before spending a weekend on homes that may not fit.
The transition brings new routines and new questions. Ask about optional CareGuard observational visits and continued family updates.
How we help protect your loved one
Our proprietary Safety Grade Algorithm (SGA)™ helps translate licensing and inspection evidence into clear classifications. Ask for a home’s sources, review date and unresolved findings.
Explore available 360° virtual tours and ask about 8K capture. Review the room, bathroom, lighting and layout, then verify the details that matter in person.
Your family portal brings shared homes and released information together. An advisor coordinates access; care details and reports stay within the authorized workflow.
Ask for portal access ↗How it works
You don’t need to have every answer. Start with what you know, and plan the next step with an advisor.
Share what matters in everyday life, the help needed during the day and overnight, and your timeline. Please don't send medical records through the website.
An Acuity advisor reviews the details with you and suggests homes to consider, keeping what has been confirmed separate from what still needs an answer.
Bring the same questions to every home you visit. The decision belongs to the person and their family.
Start with the person.
Then consider the place.
A daily routine. A favorite meal. Room for family to visit. The details of everyday life belong at the center of the conversation.
A family’s path
Most families have never done this before. Here is how the path often unfolds, and what helps at each step.
Read about our approachChapter 01
It often starts with a fall, a hospital stay or a worried phone call. Suddenly there are decisions to make, and not much time to make them.
You don't need every answer yet. A good first step is to write down what has changed and the questions on your mind.
Read common questionsChapter 02
Before comparing homes, think about the person who will live there: their routines, the meals they enjoy, who visits and what makes a day feel like theirs.
Then note the help they need during the day and overnight. Their care team can help you understand that part.
See questions to considerChapter 03
Washington has several kinds of care settings. An adult family home is a house with a handful of residents. Assisted living is usually a larger community. Memory care is designed for people living with dementia.
Each is licensed differently and suits different needs, so the right setting follows from what the person needs.
Compare types of careChapter 04
A visit shows you what a listing can't: how people speak to each other, how the home feels in the afternoon, and who is there at night.
Bring the same questions to every home, and write down what was confirmed and what still needs an answer.
Print the visit checklistChapter 05
The decision belongs to the person and their family. We help you keep the facts straight: rates, open beds and the questions still waiting on an answer.
When you're ready, we'll talk through what you've learned and plan the next step with you.
Find your next stepIllustrative map, not to scale.
Where we work
Each county page lists the public agencies that help older adults and families, alongside the care options nearby.
Acuity solutions
For families
Bring your family's priorities, questions and next steps into one clear conversation.
Explore family guidanceFor families
Look beyond a room listing to the daily routines, reported services and details of a home.
Explore adult family home selectionFor owners and managers
Keep the facility information your advisory team relies on current, attributed and easy to review.
Explore facility partnershipsA place to begin
Start with a few practical questions about daily life, the home and what comes next.
Read common questionsThe proprietary Safety Grade Algorithm (SGA)™
A warm first impression is a starting point. We help you understand the licensing history, inspection findings and source evidence behind it.
Complete source evidence with no more than two corrected minor violations in the 24-month lookback, with all grade requirements met.
Complete source evidence with three or more corrected minor violations in the 24-month lookback, with all grade requirements met.
Uncorrected or unverified violations, serious findings or other policy triggers. Hidden from family recommendations by default; any exception requires an explicit advisor review.
Not Graded and Grade withheld mean the evidence does not support a grade. SGA is Acuity’s internal classification, not a DSHS endorsement, physical inspection certification or guarantee of care. Ask for each home’s review date, source records and visit history.
Explore our safety standardsThe family transition concierge
Placing Mom means more than picking a room. It can mean packing up 40 years of memories, downsizing a home and navigating legal documents while working full-time. Ask us about introductions to independent, senior-focused specialists.
Help pack, transfer and arrange familiar belongings so the new room feels more like home.
Practical help with sorting, estate sales and clean-outs, with dignity for a lifetime of belongings.
Discuss selling a home, timing and the costs of a move with a local real estate professional.
Independent Washington legal advice about powers of attorney, healthcare directives and Medicaid planning.
Ask about a notary who can meet at a hospital, home or office when signatures are needed.
Placement advisory is free to families. Partner availability varies. Optional third-party services are quoted and billed directly by the independent provider; you choose whether to use them.
CareGuard™ · Optional post-placement advocacy
You shouldn’t have to spend every visit inspecting the room. CareGuard adds a regular, independent observational check-in after move-in.
Madison visits twice a month, unannounced during normal visiting hours, for strictly passive observations of living conditions and apparent comfort.
$599/month
First month $299 when enrolling at placement
No caregiving, physical assistance, custodial supervision or medical advice. Ask about availability and written enrollment terms. Placement remains free whether or not you enroll.
Ask Madison about CareGuardThree audiences. Three pathways.
Clear answers. No surprises.
Placement advisory, available virtual tours, safety summaries and guided facility visits are free to families. Licensed providers pay Acuity a referral fee after a successful placement. CareGuard is optional at $599/month, with a $299 first-month offer when enrolling at placement. Independent moving, estate, real estate and legal partners bill separately under their own agreements.
Acuity translates available state licensing and inspection evidence into A, B or F classifications using its internal review policy. Missing or incomplete evidence can leave a home Not Graded or its grade withheld. A grade is a dated assessment of records, not a state certification or a guarantee of future safety. Ask for the source records and the most recent review.
Acuity offers a local advisor who helps you understand care needs, compare available evidence, plan purposeful visits and coordinate the next step. Your contact details are used to respond to your request; we do not sell them. We explain which services are free and which optional services have a separate price.
Our focus is South King and North Pierce counties, including Auburn, Federal Way, Kent, Lakeland Hills, Bonney Lake, Puyallup, Covington and Renton. Availability and travel times vary; an advisor confirms the area and options with you.
Under RCW 18.330.090, if the resident dies, is hospitalized or transfers to another supportive housing setting for more appropriate care within the first 30 days, the referral fee is refunded proportionally to whoever paid it, using a per-day calculation for days the resident lived in or retained a bed at the home. Your written disclosure explains the fees and refund policy.
Start with a contact request or create a free family account. An advisor coordinates the appropriate portal access and available tours with you. Sending a public contact request does not automatically issue a portal link, reserve a bed or subscribe you to text messages.
A conversation is a good place to start
Free placement guidance. A local advisor. A next step you can understand.
Talk it through
Leave your contact details and our team will follow up. You can also email hello@acuitysenioradvisors.com or call 206-697-9790.
