Virtual walkthroughs for family conversations
When family members cannot leave the hospital, ask about available virtual tours and a bedside conversation. Bring distant decision-makers into the same discussion before planning a visit.
Acute discharge & case management partnership · Free placement support
A clearer discharge plan. A more confident family.
When a medically cleared patient needs memory care, every handoff matters. Acuity helps you coordinate family conversations, care needs and provider-confirmed openings across South King and North Pierce counties.
Placement support is free to hospitals, case managers and patients. Call Madison to discuss an urgent handoff; response and placement times depend on the case and available homes.
One local point of contact
Less phone tag. More clarity about the next step.
Regional bed availability
We help check openings around Auburn, Federal Way, Puyallup, Renton and Covington. Availability must be confirmed with the receiving provider; a listing is not a bed reservation.
Memory care acuity review
Use the authorized referral workflow to share the care needs and clinical information needed for a handoff. The receiving provider determines whether it can safely meet those needs. No placement or readmission outcome is guaranteed.
Wrap-around transition coordination
When packing, a house sale or missing legal documents slows the family down, ask about independent senior move managers, downsizing services, elder law attorneys and mobile notaries.
Rapid bedside handoff
Start the conversation here. Share patient details securely.
New to Acuity?
Use the contact form below for your own name, direct number and email. Madison can coordinate the next step and explain the authorized referral process.
Please do not send patient names, room numbers, family contact details, H&P files or clinical notes through public forms or ordinary email.
Request a coordinator callback ↓Already have referrer access?
Open the referrer portal to submit the case information your access permits, review your referrals and track the handoff. An invitation and current authorization are required.
Open the referrer portalStart a conversation
Request a discharge coordinator callback
Our team helps families, caregivers, care homes and referring professionals in King and Pierce counties in Washington.
Please do not include anyone’s medical details or patient information. This form is for contact requests and is not monitored for emergencies.
Online contact requests are not available yet. Call or email us and we will help you from there.
Prefer to talk now? Call 206-697-9790.
Email hello@acuitysenioradvisors.com. Please do not send medical records or health details by email.
Printable guides
- Choosing the right adult family home (PDF)What an adult family home is, reading a home's state record, questions to ask on a tour, paperwork, paying for care and the first 30 days.
- Caring for someone at home, and knowing when to look for more help (PDF)Signs it may be time for more support, staying safe at home, respite and in-home help, paying for care and comparing adult family homes.
- Working in Washington adult family homes (PDF)What the work involves, what homes ask for before you start, resident rights, reporting concerns, and how Acuity works with homes.
- Becoming the home families choose (PDF)For adult family homes and referral partners: your state record, paperwork, tours, admissions and working with Acuity.